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FAQ

Frequently Asked Questions

Common questions about Kiaraj VAT preparation, partner pricing, payment and how the service works.

Kiaraj prepares. Your accountant reviews and submits.

The service

What does Kiaraj actually do?

Kiaraj handles the preparation stage of VAT work. We organise and analyse source records, reconcile relevant sales and purchase data, identify exceptions and potentially missing evidence, and prepare accountant-review-ready VAT working papers. Your accountant or accounting team retains responsibility for professional review, any final adjustments and submission.

Does Kiaraj submit VAT returns to HMRC?

No. Kiaraj initially operates as a VAT preparation service. We prepare the working papers and draft VAT figures for accountant review. The accountant reviews, approves and submits the return.

Who is Kiaraj designed for?

UK accounting practices that want additional VAT production capacity without increasing internal preparation headcount at the same rate — practice owners, partners, practice managers, VAT and bookkeeping managers, outsourcing managers and senior accountants.

Is Kiaraj a replacement for our accounting software?

No. Kiaraj is a done-for-you accounting-production service. We work with the records and systems your practice already uses rather than asking you to adopt another accounting platform simply to access the service.

Does Kiaraj make VAT judgement decisions automatically?

No. AI and automation support the preparation process, but ambiguous or judgement-heavy items are flagged for review rather than silently guessed. Professional VAT decisions remain subject to accountant review where required.

Accounting firms

Do accounting firms get volume discounts?

Yes. Accounting firms with recurring VAT portfolios can access partner pricing based on their overall quarterly VAT volume. Contact us with your expected portfolio size and client mix and we will provide a partner quote.

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Do all of our clients have to be the same type to qualify for volume pricing?

No. Your portfolio can contain a mixture of Core, Standard, Commerce, Advanced Commerce and Complex clients. Each VAT return is classified individually according to its complexity, while your total quarterly VAT volume is considered when agreeing your partner rate.

Is partner pricing calculated monthly or quarterly?

Partner pricing is primarily based on expected or agreed quarterly VAT volume. This works better for accounting practices because VAT workloads are often uneven across individual months.

What is the free historical VAT pilot?

Selected accounting firms can send one completed historical VAT case for Kiaraj to prepare. Because the quarter has already been completed, your team can compare our preparation, working papers and exceptions against a known case before sending live work.

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Can we start with only one live VAT client?

Yes. After the historical pilot, firms can begin with a small number of live cases before expanding the portfolio.

Pricing

How is each VAT return priced?

Each case is assessed based on its workload and complexity. Factors can include transaction volume, purchase documents, marketplaces, countries, currencies, record quality, reconciliation requirements and the level of manual review required. We agree the price before processing begins.

Payment

How does payment work?

New accounting partners can test one completed historical VAT case free. The first live jobs are normally paid upfront. Ongoing partners can move to a prepaid Kiaraj Partner Balance, allowing accepted VAT jobs to begin without requiring a separate payment for every individual case. Larger established partners may qualify for alternative payment arrangements.

What is a Kiaraj Partner Balance?

A Partner Balance is a prepaid balance used to fund ongoing VAT preparation work. Once a case is accepted and priced, the agreed amount is allocated from the available balance before production begins. This reduces repeated invoicing and allows recurring work to move into production quickly.

Do we need to prepay an entire quarter?

No. Ongoing partners do not necessarily need to prepay the value of their entire quarterly portfolio at once. The appropriate starting balance or payment arrangement can be agreed based on expected volume and the relationship with Kiaraj.

What happens if our Partner Balance becomes low?

We will let you know when additional funds are required before further cases move into production. As the service develops, automated balance top-ups may also become available.

What happens to unused Partner Balance?

Unused funds remain available for future qualifying Kiaraj work, subject to the applicable partner terms. Full balance and refund conditions are confirmed in the partner agreement.

Can established accounting firms receive normal payment terms?

Prepaid terms are the standard starting model. Alternative arrangements may be available for larger or established partners following a successful working relationship and commercial review.

Documents & security

What files can we send?

Depending on the case, Kiaraj can work with bank statements, purchase invoices, receipts, previous VAT workings, Amazon, eBay and other marketplace reports, settlement reports, sales records, supplier documents and other relevant source evidence.

How do we send sensitive accounting documents?

Kiaraj uses controlled file handling and secure upload methods rather than relying on large volumes of sensitive documents being sent through ordinary email. Upload instructions are provided during onboarding.

Can Kiaraj identify missing invoices?

Where the available records allow it, Kiaraj can compare bank transactions against supporting purchase evidence and flag transactions where an invoice or receipt may be missing. The accountant or client must still confirm that valid VAT evidence exists and that any VAT is recoverable.

Process

Do you prepare VAT for practices with Amazon, eBay and other e-commerce clients?

Yes. E-commerce VAT preparation is a core part of the Kiaraj service. We can work with fragmented marketplace data, refunds, settlements, fees, multiple currencies, purchase evidence and supporting bank records.

How quickly can you prepare a VAT return?

Turnaround depends on the complexity of the case and whether all required records have been supplied. We confirm the expected turnaround when the case is accepted. If you have a specific deadline, include it when requesting a quote and we will confirm whether we can accommodate it.

Still have a question?

Tell us about the work and we will answer specifically — including where something is not finished yet.

Or email us at info@kiaraj.co.uk.